LOGO SOCMA

Our Pledge:
Unwavering Service-Pre,
During
and Post-Purchase.

Because we place as much importance on the quality of our products as we do on the quality of our services, we stand beside you, guiding you throughout your journey.

BEFORE PURCHASE:

DISTRIBUTOR TRAINING

Our significant presence, both at home and abroad, is built upon the foundation of our invaluable distributor partnerships.


To ensure that these partnerships thrive and serve our clients effectively, the technical teams of our distributors are endowed with rigorous training, equipping them with the nuances of SOCMA’s technical know-how.

MADE-TO-MEASURE

In sync with our partners, our engineering and sales units collaborate, ensuring our machinery integrates seamlessly into your production lines, tweaked to resonate with your unique specifications.

DURING PURCHASE:

MACHINE INSTALLATION

Our distributor-affiliated installers are adept at installing our machinery at your winery. For special or more complex requests, we offer on-site visits to guarantee personalized installation.

PUNCTUAL DELIVERY

From SOCMA’s inception, we have been committed to delivering our products on time. In this critical phase, where slip-ups are inexcusable, our commitment remains steadfast.

AFTER PURCHASE

GUARANTEE

Our machines symbolize durability.

With utmost confidence in our craftsmanship, we provide a 1-year comprehensive manufacturer’s warranty.

SPARE PARTS

Partners have unhindered access to our spare parts service, all crafted at our Narbonne hub. During peak harvest season, we assure 24-hour delivery for orders placed before 3:00 PM (on business days). Given that we’re the sole creators of all components, parts availability isn’t a mere promise—it’s assured.

REPAIRS

Durability, reliability, and longevity define our machinery. Favoring mechanical enhancements over electronic, our machines are engineered for ease of repair and cost efficiency. Our partner dealers liaise consistently with SOCMA’s technical brigade, ensuring swift problem resolution.

FREQUENTLY ASKED QUESTIONS

It can handle 9 tons/hour for manual harvesting and 15 tons/hour for mechanical harvesting.

We can reduce water consumption by a factor of 5 to 25, depending on the number of crates being cleaned.

Absolutely. We pride ourselves on our bespoke solutions. Our technical and sales teams, in concert with our distributor allies, are committed to ensuring our machinery harmonizes with your unique configuration.

Usually, it takes around 20 to 30 minutes.

The Cube has evolved through 5 transformative generations since its inception (2011, 2012-2013, 2014-2015, 2016-2020, and from 2021 onwards). Each version stands as proof of our dedication to incorporating user-centered improvements.

Explore the Cube’s evolution: https://socma.info/en/products/le-cube/

The delivery time typically ranges from 1 week to 2 months, encompassing the stages of design, crafting, and delivery.

Our partners have unfettered access to our specialized spare parts service. Produced at our Narbonne center, we guarantee 24-hour delivery for orders placed before 3:00 PM on business days, especially during harvest periods. Since we are the exclusive creators of all components, the availability of parts is our commitment.

It’s recommended to perform a comprehensive maintenance check every 3 to 6 years, adjusted based on usage patterns. Additionally, after each harvest season, regular greasing and proactive diagnostics are recommended.

Although our origins are in France, we have a global footprint that spans across all major viniculture hubs.

Our machinery is covered by a one-year warranty, and there’s an option to extend it for an additional year.

98% of our production is carried out in-house at our factory located near Narbonne.

Take a look at SOCMA’s facilities

Density sorting is a more precise approach than optical methods. It relies on the unchanging physics of density, directly proportional to sugar content. This contrasts with color-based techniques that might be less accurate.

Absolutely! Feel free to submit a spontaneous application or explore our current openings here:

https://socma.info/en/carrers/

We occasionally source and thoroughly refurbish pre-owned equipment for the secondary market.

Feel free to contact us for a detailed discussion.

Indeed, we offer rental opportunities via select vendors.

Over time, we’ve established a network of distributor agents in various wine-producing regions. Simply contact us, and we’ll connect you with our local partner.